We were pleasantly surprised to find a DSTV stream on TV. The rooms have been modern and upgraded since we were there a few years ago. You can expect everything and more: freshwater every day, friendly cleaning personnel, and just an upgraded experience. We had a succulent breakfast and nicely comfortable hours.
Jacob
січень 2025 р.
Shout out to Oupa. It was my husband's birthday on the 18th and mine on the 19. He made both days super special, we really appreciate him and made both our nights special by his kindness. The breakfast was nice, it's just that the bread was dry every morning. However, when you told the staff, they tried to remedy it. Our room was nice, we enjoyed it. It was bigger in real life, the pictures make it look smaller
Bombi
грудень 2024 р.
The room was well appointed with good quality furnishings. All the necessary items were there, like a hair dryer, kettle, safe, etc. The staff were very friendly. The breakfast food was of outstanding quality and more than enough in both volume and choices. This is the second time we stay there and would definitely stay there again. The location could not be better with easy walking distance to almost all the shops and restaurants.
Louis
грудень 2024 р.
A beautiful property with the friendliest staff. The view of the mountains from our room was breathtaking! We felt very safe and were a walking distance from entertainment. Special shout out to the following staff members: Motsamai, Zack, Mapula, Lerato and Eunice.
Tjitjila
січень 2025 р.
I loved the location; the rooms were clean and up to standard. The breakfast was delicious and the staff attentive. I would come back again and again
Makeneuoe
березень 2025 р.
Parking lot - interaction with attendant on arrival was very upbeat and friendly. This set a good tone for my first "staff experience" at the Hotel. Staff interaction (security, reception, maintenance staff, bar and serving staff) "Great" Friendly, upbeat and helpful. Room - Nice room, felt it was good value, wasn't disappointed at all. Bed and linens/pillows were amazing, room / bathroom were both very clean and felt fresh, I really appreciated that. Food was fantastic and a "stand out" for me.
Craig
березень 2024 р.
Nthabeleng
січень 2024 р.
We were there for our Anniversary, everything was outstanding, from the rooms, staff to the breakfast. I would definitely go there again. I would give them 6 stars. That was in December and we are still talking about it. Thank you so much to the every team member from Protea Hotel. Especially the lady that made the omlets.
Pieter
січень 2025 р.
The room was spotless (completely clean). There was enough car parking space. The entire hotel looked amazing. The receptionists were very welcoming and helpful. The view from my room was (I think it was room 212) breathtaking. The breakfast was delicious and looked very appetizing (and there was more than enough food so it was value for money). The hospitality was on point... There is a young African gentlemen called Donald, he has the biggest and most genuine smile and very informative about the area and other places to visit for entertainment in/around Clarens (please give him a raise/bonus/award or something because he understands how to treat guests with the utmost respect). The next time I am there, I will want to be served by Donald at the eating/restaurant area of the hotel - that is how good he is with people.
Mapitje
грудень 2023 р.
Everything about the accomodation itself! The hospitality and the freshness of the food served, very mouth watering!
Mpho
вересень 2023 р.